Minimize Administration. Maximize Contract Value.
Contract lifecycle management for warranties, service contracts, software licenses, usage, entitlements, renewals, billing and profitability.
Never Miss a Renewal. Never Lose a Contract.
eContracts connects customer service, support, accounting and contract workflows into a single lifecycle so every contract is visible, billable and controlled inside NetSuite.
Core Capabilities
Contracts Dashboard
- Real time KPIs and analytics
- Drill down reporting
- Renewals, usage, performance and profitability tracking
- Role based access and personalized views
Contract Administration
- One click creation from Sales Orders
- Support for multiple contract types
- Add, update or remove contract items anytime
- Full service, billing, warranty and item history
Usage Management
- Usage and entitlement tracking by contract or asset
- Visibility for service and support teams
- Automatic enforcement of contract terms
- Insight into overages and exceptions
Renewals Management
- Automated renewal reminders
- Co terminus end date calculations
- Flexible renewal pricing models
- Upsell and cross sell opportunity identification
Contract Accounting
- Flexible billing schedules
- Billing in advance, arrears or prorated
- Integrated with the NetSuite general ledger
- End to end audit trail
Business Benefits
Maximize Contract Profitability
Real time visibility and automated renewals help every contract deliver its intended value.
Reduce Administrative Overhead
Eliminate spreadsheets, duplicate entry and manual contract tracking.
Improve Billing and Cash Flow
Accurate automated billing improves financial control and reduces errors.
Enhance Service Quality
Entitlement and service history visibility ensures teams know what is covered.
Why Built on NetSuite
Because eContracts is built entirely inside NetSuite, organizations gain one source of truth for customer, item, service, billing and contract data.
- Seamless ERP and CRM integration
- Centralized contract lifecycle management
- Integrated billing and financial visibility
- Reduced revenue leakage through automation
- No external systems or double entry
See eContracts in Action
Schedule a walkthrough tailored to your contracts, renewals and billing model.
Request a Demo